Sources
Copies of the documents behind every figure on this site.
Every figure and claim on the home page and the Analysis page comes from a document listed below. The documents behind the case study are listed at the end. Where we hold a copy, the PDF link opens it on this site. The source link goes to the publisher. Acts link to AustLII.
Last updated 6 November 2026.
Office of the Legal Services Commissioner
| Title | Date | Copy | Source |
|---|---|---|---|
| OLSC Annual Report 2014-15 | 2014-15 | Source | |
| OLSC Annual Report 2015-16 | 2015-16 | Source | |
| OLSC Annual Report 2016-17 | 2016-17 | Source | |
| OLSC Annual Report 2017-18 | 2017-18 | Source | |
| OLSC Annual Report 2018-19 | 2018-19 | Source | |
| OLSC Annual Report 2019-20 | 2019-20 | Source | |
| OLSC Annual Report 2020-21 | 2020-21 | Source | |
| OLSC Annual Report 2021-22 | 2021-22 | Source | |
| OLSC Annual Report 2022-23 | 2022-23 | Source | |
| OLSC Annual Report 2023-24 | 2023-24 | Source | |
| OLSC Annual Report 2024-25 | 2024-25 | Source | |
| Register of Disciplinary Action (live) | current | – | Source |
| Register of Disciplinary Action, all entries (CSV) | 11 Oct 2026 | CSV | – |
| Register entries cited on this site: Hughes (24 Nov 2021, 3 Apr 2023, 27 Jun 2024), Keddie (June 2012), Youssef (2019 to 2025), Shen (Nov 2023 to Dec 2024) | various | CSV | Source |
| Fact Sheet 1: What happens when you complain | January 2014 | Source | |
| Fact Sheet 1: What happens when you complain | September 2014 | Source | |
| Fact Sheet 1: What happens when you complain | July 2015 | Source | |
| Fact Sheet 1: What happens when you complain | May 2017 | Source | |
| Fact Sheet 1: What happens when you complain | December 2019 | Source | |
| Fact Sheet 1: What happens when you complain | August 2025 | Source |
Law Society, Bar Association and Legal Services Council
| Title | Date | Copy | Source |
|---|---|---|---|
| Law Society of NSW, Legal Regulation Department Annual Report 2024 | 2023-24 | Source | |
| Law Society of NSW, Legal Regulation Department Annual Report 2025 | 2024-25 | Source | |
| NSW Bar Association annual reports, 2015-16 to 2024-25 | 2015-16 to 2024-25 | – | Source |
| Legal Services Council and Commissioner for Uniform Legal Services Regulation annual reports, 2015-16 to 2024-25 (legal profession snapshot: NSW practising lawyers) | 2015-16 to 2024-25 | – | Source |
| Legal Services Council and Commissioner for Uniform Legal Services Regulation Annual Report 2018-19 | 2018-19 | Source | |
| Legal Services Council and Commissioner for Uniform Legal Services Regulation Annual Report 2024-25 | 2024-25 | Source |
Law reform, Parliament and government
| Title | Date | Copy | Source |
|---|---|---|---|
| NSW Law Reform Commission, Report 70: Scrutiny of the Legal Profession: Complaints against Lawyers | 1993 | – | |
| NSW Law Reform Commission, Report 99: Complaints against lawyers (interim report) | 2001 | Source | |
| Second reading speech, Legal Profession Uniform Law Application Bill 2014 (Greg Smith, Legislative Assembly) | 26 Mar 2014 | – | Source |
| Second reading speech, Legal Profession Uniform Law Application Legislation Amendment Bill 2015 (Gabrielle Upton, Legislative Assembly) | 27 May 2015 | – | Source |
| Department of Communities and Justice factsheet: Complaints about lawyers | undated | – | Source |
| Victorian Legal Services Board and Commissioner: Letters of demand, traps for lawyers | current | – | Source |
News and commentary
| Title | Date | Copy | Source |
|---|---|---|---|
| Australian Financial Review, “Legal watchdog accused of quashing sexual assault claim” | 26 Apr 2024 | – | Source |
| Australian Financial Review, “One word reshaped legal watchdog’s public complaint guidance” | 3 May 2024 | – | Source |
| Stephen Warne, Australian Professional Liability Blog, “Snapping on judgment and misleading by silence” (Yakenian) | 8 Jul 2019 | – | Source |
| The Australian, “‘Cunning and deceitful’ convicted fraudster working at top legal firm” (Mouna Youssef’s 2024 fraud conviction) | 2026 | – | Source |
Court and tribunal decisions
| Title | Date | Copy | Source |
|---|---|---|---|
| Josa Constructions Pty Ltd v Amarino Pty Ltd [2016] NSWDC 306 | 2016 | – | Source |
| Legal Services Commissioner v Huggett [2017] NSWCATOD 67 | 2017 | – | Source |
| Legal Services Commissioner v Nguyen [2019] NSWCATOD 88 | 2019 | – | Source |
| Legal Services Commissioner v Yakenian [2019] NSWCATOD 98 | 2019 | – | Source |
| Hill v Hughes [2019] FCCA 1267 | 2019 | – | Source |
| Hughes trading as Beesley and Hughes Lawyers v Hill [2020] FCAFC 126 | 2020 | – | Source |
| Youssef v NSW Legal Services Commissioner [2020] NSWCATOD 85 | 2020 | – | Source |
| ACCC v Panthera Finance Pty Ltd [2020] FCA 340 | 2020 | – | Source |
| Hastwell v Legal Services Commissioner [2021] NSWCA 20 | 2021 | – | Source |
| NSW Legal Services Commissioner v Abboud [2021] NSWCATOD 23 | 2021 | – | Source |
| Legal Services Commissioner v Maddock [2021] NSWCATOD 46 | 2021 | – | Source |
| NSW Legal Services Commissioner v Cullen [2021] NSWCATOD 130 | 2021 | – | Source |
| NSW Legal Services Commissioner v Zou [2021] NSWCATOD 139 | 2021 | – | Source |
| NSW Legal Services Commissioner v Speirs [2021] NSWCATOD 200 | 2021 | – | Source |
| Council of the Law Society of NSW v Green [2022] NSWCA 257 | 2022 | – | Source |
| NSW Legal Services Commissioner v Lal [2022] NSWCATOD 144 | 2022 | – | Source |
| Weller v NSW Legal Services Commissioner [2022] NSWCATOD 67 | 2022 | – | Source |
| Shen v NSW Legal Services Commissioner [2024] NSWCATOD 174 | 2024 | – | Source |
| Council of the Law Society of NSW v Buckley [2025] NSWCATOD 98 | 2025 | – | Source |
Legislation
| Title | Date | Copy | Source |
|---|---|---|---|
| Legal Profession Act 1987 (repealed) | 1987 | – | Source |
| Legal Profession Reform Act 1993 No 87 (as made) | 1993 | – | Source |
| Legal Profession Act 2004 (repealed) | 2004 | – | Source |
| Legal Profession Uniform Law (NSW) | 2014 | – | Source |
| Legal Profession Uniform Law Application Act 2014 | 2014 | – | Source |
| Ombudsman Act 1974 | 1974 | – | Source |
| Government Information (Public Access) Act 2009 | 2009 | – | Source |
| Legal Profession Uniform Law Australian Solicitors’ Conduct Rules 2015 | 2015 | – | Source |
| Legal Profession Uniform Legal Practice (Solicitors) Rules 2015, r 7 (debt collection or mercantile agencies) | 2015 | – | Source |
| Uniform Civil Procedure Rules 2005 (NSW), r 3.8 | 2005 | – | Source |
| Bankruptcy Act 1966 (Cth), s 41 | 1966 | – | Source |
| Service and Execution of Process Act 1992 (Cth), s 105 | 1992 | – | Source |
| Supreme Court (General Civil Procedure) Rules 2015 (Vic), r 68.02 | 2015 | – | Source |
Case study documents
Copies of the documents shown in the case study. These come from the complaint file, not a public source.
| Title | Date | Copy | Source |
|---|---|---|---|
| Registration of certificate of judgment, Local Court of NSW | 31 Aug 2016 | p 2 | – |
| Notice of Orders Made, Local Court of NSW | 31 Aug 2016 | Copy | – |
| Email, Mr Roberts to staff, 5:14 pm | 31 Aug 2016 | Copy | – |
| Garnishee application and order (one of 24) | 5 Sep 2016 | p 1, p 3 | – |
| Fast Track Debt Collection, Collection Service Agreement: appointment form and terms | 1 Oct 2015 | Appointment, Terms p 1, Terms p 2 | – |
| Fast Track Debt Collection website: Sam Roberts profile and Roberts Legal page | undated | Profile, Roberts Legal | – |
| Fast Track Debt Collection welcome video, presented by Sam Roberts | 12 Jan 2017 | Still | – |
| Notice of Change of Solicitor (Mr Hutchinson) | 18 Apr 2019 | p 1, p 2 | – |
| Bankruptcy notice, with the JusticeLink Form 43 | 23 Apr 2019 | p 1, Form 43 | – |
| Gartree Thomson Lawyers to the complainant | 7 Apr 2021 | p 1 | – |
| NSW Online Registry, Judgments & orders | 14 Apr 2021 | Copy | – |
| OLSC to the complainant | 5 May 2021 | p 1, p 5, p 6 | – |
| Roberts Legal to the OLSC | 12 Mar 2021 | p 2 | – |
| Roberts Legal to the OLSC | 11 Nov 2021 | p 1, p 3, p 4, p 5 | – |
| OLSC decision (Roberts) | 25 May 2022 | p 1, p 9 | – |
| OLSC decision (Hutchinson) | 30 May 2022 | p 1 | – |
| OLSC review refusal (Roberts) | 16 Jun 2022 | p 3, p 4 | – |
